FAQs

Frequently Asked Questions
  • Transaction fees charged would not be refunded/ reversed for any refund or reversal  and chargeback of  any transaction. ”
    Transaction fees charged would be borne by cardholder for any payment.

  • Products acknowledged as ‘damaged’ or ‘defective’ will be reverse picked by us. Once we receive the item at our facility we will verify its condition and initiate the process of refund/replacement accordingly.

  • if customer paid twice for one transaction, the one transaction amount will be refunded via same source within 10 working days.

  • Merchant will bear the cost of return.

  • If you happen to receive a damaged product, you can raise a returns and replacement query by sending an email to info@tfbindia.com within 10 days of receiving your order. Be sure to attach an image of the item received so we can evaluate its condition. Also, please ensure the product is unused and in its original condition.

  • It is easy to update your TFB Indian account and view your orders any time through ‘My Account’.

    ‘My Account’ allows you complete control over your transactions on TFB Indian

    Manage/edit your personal data like address, phone numbers, email ids
    Change your password

  • Once your payment has been successfully made, your order is processed immediately. We will send a confirmation mail for your order, to the email address associated with your account. In this mail you will be provided with a unique Order ID for your reference with our customer service team, a listing of the item/s you have ordered and an expected time of delivery.

  • We offer multiple methods to make payments for your order: Credit Card, Debit Card, Net Banking, and Bank Transfer. All Credit/Debit card details remain confidential and private. Our trusted payment gateways use SSL encryption technology to protect your card information.

  • We accept all VISA, MasterCard both Indian and International. Customers will need to key in their 16-digit Credit/Debit Card number and the 3 digit CVV Code (Card Verification Value – found on the back of the card) and complete the payment flow.

    All Credit/Debit card details remain confidential and private. Our trusted payment gateways use SSL encryption technology to protect your card information.

  • You can review the status and other information of all your orders, whether pending or fulfilled, that you have placed with us. To check the status of your pending orders, click on the “Sign In” link in the top right of any page on our store and Sign In to your account. This will take you to your Account page, where you can click on the “My Orders” link to view the status of all orders. To view the status of a specific order, click on the “Order Number”. After your order is shipped out from our warehouse, we will send you a mail with the shipping details.

  • Processing: We have received authorization from the payment gateway and are processing your order.
    Shipped: Your order has been shipped out of our warehouse and is on its way to your delivery location.
    Complete: Your order has been delivered at your specified delivery location.

  • You cannot cancel your order once placed.

  • All items are carefully packaged at our warehouses – as to avoid any form of damage. We ensure the package is water proof with plastic wrap.

  • The estimated time of delivery is within 10-15 working days for domestic orders. All orders get shipped within 5 working days from the warehouse.

  • We process all deliveries through reputed courier companies.
    If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.

  • All our items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number after we dispatch your order.

02

Basic settings in Movedo

  • Movedo Options panel is built with the renowned Redux Framework and gives you many configuration options in a user-friendly environment. Click the Movedo tab from the main WordPress navigation and then you will be able to access and enjoy many core features of Movedo. All the options have detailed descriptions in order to explain their purpose.

    Movedo’s main philosophy is that the user can have the power to make global settings from Theme Options on how to change the appearance of each Post format ( Pages/Posts/Portfolios) and in addition to be able to override almost everything through the Single Post formats (Pages/Posts/Portfolios). For example: Under Theme Options > Page Options you can select on whether you wish your Page header to overlap the content and select the Header Style you prefer (Default/Light/Dark). That means that the settings you will make will affect every single page of your site. In a creation of a Page, you can surely override this selection (as and most of them). This is the Movedo Magic!

  • Most of these elements can have their own align without one’s place affecting the other’s. This way, virtually dozens of combinations can turn out. If you take into account the TopBar that offers 2 places (left and right) and it’s off the logic On/Off and Add elements, Moved can satisfy even the most demanding user.
    Last but not least, Moved provides 3 different Header Modes that you can find under Theme Options > Header Options > Header Mode. The Default Header Mode, the Logo on Top Mode and the Side Mode. All the modes have their own settings (colors, logos etc) via Appearance > Customize.

    Don’t forget that above your content you can set the default titles (posts, pages, portfolio items), the Feature section area ( available in pages, posts, portfolio items and Woo products ) and the Anchor menu (available in pages, posts, portfolio items and Woo products ) option.

03

Handcrafted Elements

  • The Blog element is undoubtedly one of the most important elements which most of the users will probably use. Based on that fact, Movedo really offers multiple options for this element. Let’s see them briefly, starting with the basic styles.

    1. Large Media
    2. Small Media
    3. Masonry
    4. Grid
    5. Carousel
  • The Portfolio element is surely one of the most famous elements. Based on that fact, Movedo really offers multiple options for this element as well. Let’s see them briefly, starting with the basic styles.

    1. Grid Style
    2. Masonry Style
    3. Small Media
    4. Carousel
  • With Movedo, you have the possibility to import any of the demos with just ONE click. Just follow the steps below:

    1. Install and activate the required plugin Blade Demo Data Importer
    2. Go Movedo Demos in the WP Dashboard
    3. Select the demo you wish to import (you can additionally select to import Dummy Content, Theme Options or/and Widgets).
    4. Click Import and in a few seconds you will have the whole content in your WP installation.
    5. Have Fun!

04

Extra Features

  • The Sliding Area feature is an extra hidden sidebar area at the right of the site. It can be used in order to have the widgets of the Sidebar area you select via Appearance > Widgets. The main concept behind this is the quick access to useful information. Moreover, you are able to enable it globally per custom post type and override it per single custom post type. For example, you can enable the Sliding area with your preferable Sidebar globally for your pages in Theme Options > Page Options and then, in a specific page, you may disable it or select a different Sidebar area just for this page. This is Movedo’s philosophy.

  • Movedo comes with the Visual Composer (value $34), a visual layout builder that allows you to forget about the syntax of the shortcodes and create multiple layouts within minutes without writing a single line of code! You can edit, delete, increase and decrease the size of each item.
    Furthermore, you can reorder the elements, copy-paste and save templates. It has very simple and instinctive interface! Don’t forget to read the Rows/Columns article in this documentation, where you will discover the amazing responsive possibilities.

    Movedo uses indeed the latest versions of VC preserving 90% of functionality and features (only a small percentage is handled byMovedo for technical purposes). However, Movedo ’s elements are especially handmade for the theme’s preferences and they harmoniously use the amazing visual interface of the VC. That means you will not find just one Visual Composer copy in Movedo!

  • Movedo is built with SEO best-practices in mind. We use heading tags (H1,H2,H3…) for titles and for the main content which is good practice for search engine site. Moreover, you can select the heading tags in most of the elements (and for the widget titles) for better results.
    It goes without saying that Movedo uses valid HTML5 code and CSS3. Search engines would love the clean code of Movedo.
    Additionally, Movedo uses internal site linking, which is vital for search engines (two predefined navigation menus, related portfolios etc).
    Movedo is also fully compatible with the two most popular WP Seo plugins, All in One SEO and WordPress SEO by Yoast, in case you need something more specific for your site optimization. Be sure that we have done our best for your site google ranking.

TFB India comes with

Cure the Incurable

TFB

INDIA

Products – Alkaline Water, Seven Mineral Water

Working Hours : 09:00 – 19:00
Address : Uparhali, Bijoynagar, Assam -781112
Customer Care : +91-7086012990

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